Practices good customer service skills in all working relationships. Able to work independently, demonstrating good judgment. Knowledge of common medical terminology preferred. Experience in the health care or home care field within the past 2 yearsA background in nursing, social work or healthcareKnowledge of home care, home health or nursing fieldsAbility to conduct business in a professional and ethical manner which will consistently reinforce the SYNERGY HomeCare brandExcellent communication and presentation skillsStrong organizational skillsGoal-oriented and results-drivenBasic computer skillsMust have the ability to drive and a reliable vehicleRead, write, speak and understand English as needed for the job. Must perform and manage multiple responsibilities concurrently and work well under pressure. Must possess and demonstrate excellent communication skills, leadership skills, organizational skills, and customer service techniques. Position requires proficiency in word processing and computer skills. Experience in-home care, staffing, medical field or knowledge of the health care industry preferred. DUTIES AND RESPONSIBILITIESAssist in the recruiting, hiring and onboarding of new employees including screening and ad placements and scheduling of potential hires for interviewsSet up and prepare for new employee orientation including verifying credentials, references and conducting criminal background checksEnter new employee information into HR softwareAssign training curriculum in Relias systemsUpdate, setup and maintain personnel files by ensuring credentials are in compliance with local, state and federal guidelinesProvide basic administrative supportSchedule caregivers with clients and communicate to all partiesClient and caregiver documentation in scheduling softwareResponds to questions regarding client and caregiver schedulesConfirm and update caregiver availability including vacation, sick time and holidaysDocument skills and attributes of caregivers to ensure strong matching to clientsFollow up with new caregiver hires to explain the scheduling processUpdate the office team on scheduling issues and HR recruitment needsMaintain computer schedules and ensure timely data entry for clients and caregiversMaintain confidentiality of all information pertaining to employees and clientPerform other functions as deemed appropriate by the management teamQUALIFICATIONSHigh School Diploma or GED, along with two years of related experience and/or training (BA from college is preferred). He or she will be able to work independently and interact well as a team member in the office. This person will also track and maintain current credentialing for the SYNERGY care staff to maintain compliance with the State of California Home Care Aide Registry. This person will work as a key member of a team and will be responsible for ensuring that client care schedules are up to date and filled in order to ensure that clients are receiving the highest level of support services and continuity of care. In this position you will assist in placing hiring advertisements, interact, hire, orient and coordinate with care staff. SYNERGY HomeCare of CORONA is seeking a proven Office Coordinator who is an outgoing, personable, and compassionate person with exceptional communication skills who will assist with Hiring and Scheduling. WE WILL TRAIN!OVERVIEWSYNERGY HomeCare of CORONA is a non-medical agency and our mission is to enable our clients to live happy, healthy, and independent lives in the comfort and familiarity of their homes and to inspire our team with appreciation, industry-leading training and a true commitment to their well-being. OFFICE COORDINATOR This position is a part-time to full-time position.
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